Professional Listening: Basics

This 4-hour morning or afternoon course will teach you the fundamentals of active listening, which really isn’t basic at all!

You will learn the value of active listening, the 5 keys to professional listening, and practice your skills in a professionally relevant context under the guidance of an experienced trainer. We will practice a diagnostic exercise to explore what kind of listener you are, and your personal points of improvement.

By the end of this course you will know how to get the most out of your conversations with your clients, employees, and superiors. You will receive a certificate on successful completion of the course, and a take-home guide to practice your new skills.

Fill out our enquiry form to find out about our upcoming course dates, or for group bookings, where we can bring the course to you!